All fees quoted and agreed in writing before any work commences. Fixed-fee, hourly-rate, and retainer structures available. No hidden costs. No scope creep without your consent.
Select your client type below. All fees are in USD and confirmed in writing before any work begins.
Defined scope, defined price — agreed in writing before commencement. Turnaround times are indicative and confirmed at instruction.
Where scope is open-ended or subject to change, we bill hourly against an agreed deposit. All time is logged and reported.
For complex, multi-stage, or ongoing consumer matters — cold cases, extended missing persons research, or protracted harassment intelligence programmes.
Defined scope, defined fee — documented in a client agreement before work commences. Suitable for structured due diligence, entity screening, and intelligence packages.
For open-scope, evolving, or time-intensive engagements — particularly litigation research support, insider threat intelligence, and advisory mandates.
Reserved capacity and priority access for law firms, compliance teams, private equity, and corporate clients with ongoing or recurring intelligence requirements.
No-obligation consultation before any work is agreed. We assess your matter honestly and provide realistic advice before taking any payment.
Every engagement is documented in a written client agreement confirming scope, method, timeline, and fee — before a single hour of work begins.
All evidence is gathered, timestamped, and documented to evidential standards — with a full chain-of-custody record provided on every instruction.
You communicate directly with the lead investigator — not a call centre or account manager. Honest progress updates from the person doing the work.
Mutual non-disclosure is a contractual obligation on every engagement. Your matter is handled with complete discretion at every stage.
A comprehensive written report with timestamped evidence, source documentation, and chain-of-custody records — delivered securely in a format suitable for legal or business use.
Every engagement is underpinned by formal accreditation, regulatory compliance, and independently verified professional standards.
Imperial PI operates in full compliance with the Association of British Investigators Code of Conduct — the UK's foremost professional standard governing lawful methods, data handling, and ethical conduct on every case.
theabi.org.uk →Registered with the UK Information Commissioner's Office under the UK GDPR and Data Protection Act 2018. All personal data processed during engagements is handled lawfully, securely, and proportionately.
ico.org.uk →Full Professional Indemnity Insurance and Public Liability Insurance held and maintained on all active engagements. Certificate of insurance available on request.
View Certificate →All reports and evidence are gathered, preserved, and documented to civil and criminal admissibility standards. Full chain-of-custody provided on every instruction, regardless of whether legal proceedings are anticipated.
Our Methodology →All engagements are conducted in strict compliance with the UK Data Protection Act 2018. Case records retained for six years then securely destroyed. Your data is never shared with third parties.
Privacy Policy →A published formal complaints policy with clear escalation procedures. All complaints acknowledged within two working days and resolved in writing. Our commitment to accountability is unconditional.
Complaints Policy →All fees are quoted in USD and confirmed in a written client agreement before any work commences. We do not begin any instruction without a signed agreement confirming scope, methodology, timeline, and fee structure. There are no hidden costs and no scope changes without your prior written consent.
An upfront deposit is required before investigative work commences. For fixed-fee instructions, the full fee or an agreed percentage is typically taken upfront. For hourly-rate or retainer engagements, an agreed deposit is held and drawn against. Payment terms are set out in your written client agreement.
We accept bank transfer in USD, card payments via our secure payment link, and for larger corporate retainers, wire transfer. All payment details are provided in your written client agreement. We do not accept cryptocurrency as payment.
Yes. The initial consultation is entirely free and carries no obligation whatsoever. We will speak with you confidentially, assess your situation honestly, and provide realistic advice about what is achievable — before any fee is agreed or any payment is taken. Consultations are available by email, phone, or video call, typically within one business day.
Yes. Fixed-fee options are available across most service types where the scope can be clearly defined at the outset. Where scope is inherently open-ended — such as complex litigation support or evolving corporate intelligence programmes — hourly or retainer structures are more appropriate. We will always recommend the most cost-effective and transparent structure for your matter.
Yes, for fixed-fee instructions. The quoted fee covers all research, analyst time, and report production within the agreed scope. For hourly or retainer engagements, any material disbursements (e.g. database access fees for specialist searches) are agreed in writing in advance and itemised on your invoice. There are no surprise charges.
Yes. We offer corporate and legal retainer programmes for law firms, compliance teams, private equity houses, and in-house legal counsel with ongoing or recurring intelligence requirements. Retainers provide reserved analyst capacity, priority turnaround, a dedicated lead, and agreed monthly deliverables. Please contact us to discuss a programme tailored to your firm.
Yes. A UK-based intelligence firm conducting remote, open-source, and digital research on behalf of US clients is entirely lawful. We do not conduct physical activity in the US, do not operate as a US-licensed PI, and do not engage in activities requiring a US PI licence. All work is OSINT-led and conducted from the UK under UK law and professional standards. For more detail, see our Legal Positioning page.
All enquiries are treated with absolute confidentiality. There is no obligation. We will speak with you, assess your matter honestly, and confirm whether we can assist — before any fee is discussed.
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